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Merchant Services

Secure ways for your business to accept payments, whether in person or online.

Accepting payments, your way

Support day-to-day transactions with options to take payments in person or through your digital channels.

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POS Solutions

Accept in-person payments with secure, reliable point-of-sale systems tailored to your business.
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Ecommerce

Take payments online through your website or digital platforms, with flexible integration options.

Take payments with confidence

Set up payment solutions that fit how your business operates, whether in person, online or both.

Get In Touch
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Point of Sale (POS)

A straightforward way to accept in-person payments, with secure solutions for day-to-day transactions.

  • Accept debit and credit card payments at your business location
  • Use point-of-sale terminals configured to your setup
  • Process transactions quickly and reliably

Ecommerce

A secure online payment gateway for accepting payments online, with flexible options to support how your business operates.

  • Accept payments through your website or digital platforms
  • Use a secure payment gateway for online transactions
  • Offer card payments to customers locally and internationally
  • Choose from different integration options depending on your needs
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Online Reporting

While you focus on managing your business, let our robust online reporting solution reconcile your merchant statements and deposits. Get direct 24-7 access to your credit card transaction processing information. Access your reports, modules and analysis to understand current trends and maintain your competitive edge.

Additional options include:

  • Batch deposit-information and transaction details
  • Retrieval information
  • Invoice/statement details
  • Cardholder inquiries
  • Capability to export details to Excel format

PCI Rapid Comply

The PCI Rapid Comply Solution is a complimentary, online Self-Assessment Questionnaire (SAQ) and integrated scanning tool that helps merchants achieve and maintain Payment Card Industry Data Security Standard (PCI DSS) Compliance.
• The Rapid Comply solution is a full service risk assessment tool provided by our Processor First Data used by merchants to achieve data security compliance.
• PCI DSS is a technical and broad-ranging set of security requirements created by the Payment Card Industry, outlining what business entities need to do to protect customer information.
• The Rapid Comply solution includes a guided, step-by-step SAQ tool to answer the annual questionnaire as well as an integrated scanning tool for merchants to perform monthly vulnerability scans.

For help with SAQ or PCI related questions, please call the Clarien Merchant Services support line at 294-4970.

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Frequently Asked Questions

Help & Information
What is PCI DSS?

PCI DSS stands for Payment Card Industry Data Security Standard. This is a technical and broad-ranging set of security requirements created by the Payment Card Industry, outlining what business entities need to do to protect customer information. The PCI Council requires that business entities meet this set of security requirements if their business accepts, transmits or processes customer payment cards, such as credit cards or debit cards. Merchants that do not comply with these requirements can be penalized in a number of ways, up to and including having their card-processing privileges revoked, leaving them unable to accept customer payment cards.

PCI DSS applies to ALL organizations or Merchants, regardless of size, that accept, transmit, or store any payment card information. In other words, if any customer of that organization ever pays using a credit card or debit card, then the PCI DSS requirements apply.

To satisfy the requirements of PCI, a Merchant must do two things:

Comply with the Data Security Standard by meeting all of the requirements laid out in the Data Security Standard.

  • Validate compliance. This means the Merchant must prove that they are complying with the Data Security Standard. Merchants must complete the following within the Rapid Comply portal.
  • Annual completion and submission by the merchant of a PCI Self-Assessment Questionnaire (the SAQ); and Monthly network vulnerability scan.

No. The risk assessment tool is complimentary.

The Self-Assessment Questionnaire (SAQ) is a form that merchants are required to complete every year via Rapid Comply which is relayed to Clarien Merchant Services. It was created by the PCI Council. Completing a Self-Assessment Questionnaire helps merchants validate Compliance, by confirming compliance with the Data Security Standard and acknowledge to their Acquirer (Clarien) that they are in compliance with PCI DSS. Those merchants who are deemed medium to high risk ratings will be contacted by Clarien Merchant Services to review the SAQ and provide assistance with attaining compliance.

If your business fails to become PCI compliant, you could be putting your business at greater risk from the growing threat of payment card data breaches and theft, which may result in substantial penalties (such as fines from banks, regulatory agencies, and card associations), fraud and charge backs, as well as legal costs and lost customers. If your business experiences a data security breach, you could even lose your ability to process credit card payments. Perhaps more importantly, you risk the loss of customers.  We will monitor the completion of the SAQ document and revert back if your questionnaire is deemed medium to high risk.