- When applicable, you can expect new cards to arrive within 7 – 10 business days.
- Activate and PIN your card and start Living More with Clarien!
- Send us a secure iBank message, email info@clarienbank.com or call us on 441.296.6969 for additional assistance.
Clarien VISA® Credit Card
Your Essential Shopping Companion
At Clarien, we recognize that clients need a reliable and secure credit card that can cater to their
financial needs – at home and abroad. That’s where our new VISA credit card comes in. Here’s
what you need to know:
How to Submit Travel Notifications: Travel notifications are an important way to help protect your account and distinguish between legitimate transactions and potential fraudulent activity. Here are two convenient ways to submit them before your trip:
1) Login to your Clarien iBank account
2) Select the Mail icon in the top, right of your dashboard.
3) Select Compose Message.
4) Enter Travel Notification as your Subject.
5) Compose your message, which should include:
- Travel dates
- Countries visited
- Duration of your stay
6) Click Send. A Clarien representative will contact you if additional information is required.
1) Login to Clarien iMobile.
2) Click on Services at the bottom of the screen.
3) Click on Card Services under the Make A Request option.
4) Select Submit Travel Notification from the Card Services Menu option.
5) Submit Travel Notification:
- Select the Country you’re traveling to (can select multiple countries).
- Enter Travel Dates
6) Click Submit.
Introducing MORE with Clarien Visa Cashback
Enjoy more rewards, more perks and more ways to Live More with cash credits for a wide range of services, including stays at participating hotels, car rentals, retail purchases and dining across the U.S. Receive up to 35% cashback – apply now!
Enjoy the Benefits
At Clarien, we’re committed to providing our clients with the highest level of financial services.
Our VISA credit card is just one of the many ways in which we’re proud to support you on your
journey to financial wellbeing. Apply today and get ready to start enjoying the convenience and
peace of mind you deserve, so you can live better, and live more.
Accepted Globally
Ready to start shopping with ease? You can now apply for our VISA credit card, available in both
Bermuda or US dollars. Experience the convenience of a credit card that will be accepted globally
with enhanced EMV and Chip security – this means you can make seamless purchases without any
worries.
Safer Payment Options
In today’s digital age, online shopping is the norm. That’s why we’ve made sure our credit card
offers different payment options to make your purchases safer and easier, whether you’re buying
online or purchasing from your favourite local store.
Clarien Bank VISA® Platinum
![visa platinum]()
Annual fee: $85 | Minimum credit limit: $2,500
.
- VISA® Rewards (1 point for every dollar spent or 0.5% cash back)
- Travel accident insurance ($500k)
- International emergency medical services
- Price protection insurance ($500-$2k max)
- Purchase protection insurance ($5k-$10k max)
- Extended warranty ($5k per-$10k max)
- VISA® Concierge
- VISA® Luxury Hotel Collection
With a Clarien VISA® Credit Card, you can expect instant recognition, special privileges and personalised services wherever you shop or travel.
You’ll enjoy 24/7 client service and earn Cash Back or exclusive VISA® Rewards Points with every dollar you spend. Claim your VISA® Rewards for:
- Flights on any major airline, including British Airways, American Airlines, Delta, JetBlue, Emirates and Lufthansa
- Hotel accommodation around the world, including the VISA® Luxury Hotel Collection
- Car rentals wherever you travel
Please use the button below to access your account.
ENJOY THE ENHANCED BENEFITS OF YOUR CLARIEN VISA CARD
Sign up for your Visa benefits today to access an array of superior privileges. Registration requires personal information including your full name, e-mail address, nationality, passport information, date of birth, phone number and a password for future log in. Visit the Visa Benefits website to get started or to log in.
| Services | Visa Platinum |
| Visa Consumer Benefits Services – digital and via telephone | 24 x 7 |
| Visa Benefits Portal | Yes |
| Purchases | |
| Price Protection | $2,000 |
| Purchase Protection | $10,000 |
| Extended Warranty | $10,000 |
| Travel | |
| International Emergency Medical Services*^ | $170,000 |
| Visa Online Medic | Global |
| Baggage Delay | N/A |
| Baggage Loss | $750 |
| Missed Connection | N/A |
| Trip Delay | $100 |
| Trip Cancellation | N/A |
| Lifestyle | |
| Exclusive Website | visa-platinum.com |
| Visa Concierge | Global |
| Visa Digital Concierge | Global |
| Visa Luxury Hotel Collection | Yes |
| Visa Airport Companion | Yes |
| Airport Lounges | N/A |
| Subscriptions | |
| SkyBox | 36 months |
| Disney+** | 2 months |
| Bloomberg | 2 months |
The table shows the annual coverage of each benefit.
*^ It is mandatory to issue a Travel Certificate prior to your trip to be covered if an emergency happens when traveling overseas. Visit Visa Benefits website for more information.
**Excludes Brazil, Puerto Rico, Argentina, US Virgin Islands and Venezuela
RELISH IN LUXURY WITH STAYS AROUND THE WORLD
Enjoy room upgrades, complimentary breakfast, VIP guest status and much more at world-class luxury resorts.
The Visa Luxury Hotel Collection is composed of some of the world’s most intriguing and prestigious properties, including brands like Peninsula, Park Hyatt, and Shangri-La. This hand-selected portfolio is appraised regularly. All properties, from boutique gems to world famous hotels, provide a premium collection of benefits specially designed to offer an unparalleled experience.
With every booking, Visa Infinite and Visa Platinum cardholders receive:
- Best available rate guarantee (temporarily unavailable)
- Automatic room upgrade upon arrival, when available
- Complimentary in-room Wi-Fi, when available
- Complimentary breakfast for two
- $25 food or beverage credit
- VIP Guest status
- Late check-out upon request, when available
HAVE A QUESTION?
Here are a few answers that may help:
What benefits are offered while traveling overseas?
For traveling, Visa offers the same value proposition.
If I traveled today, do I have to generate a Travel certificate?
Yes, it is mandatory to issue a Travel Certificate to be covered if an emergency happens when traveling overseas. Visit www.visa.com/benefitsportal to generate your certificate.
What is the cost to issue a Travel Certificate?
None. The Visa Travel certificate is on-us, it is free. The market value for a travel certificate with similar coverage is about $150 every time you travel. To issue your travel certificate, go to www.visa.com/benefitsportal.
To whom can I generate the Travel Certificate?
When the main cardholder of a Platinum or Infinite card purchases an international ticket to any person, they become covered because the ticket was purchased with a Visa eligible card and when the Travel Certificate is generated. Each of them can have a Travel Certificate.
NEED ADDITIONAL SUPPORT?
Contact the Visa Customer Service Center, anytime or visit https://bm.visa.com
- Through the Visa Customer Service Centre, receive 24-hour access to card related benefits and services. The Visa Benefits Service Centre will:
- Provide information on the benefits associated with your Visa card
- Provide insurance certificates of coverage
- Transfer you to a benefits expert for claims and emergency medical assistance
- Local telephone numbers in Latin America, Caribbean Region countries and in the U.S. plus a global number for collect calls. For more information, please see our full list of Visa Global Customer Assistance Service LAC Toll-free Numbers
- Service provided in Spanish, English and Portuguese
- Contact numbers for Visa & Link- https://bm.visa.com/contact-us.html
- If the country/region you are in is not listed or if you experience difficulties using any of the toll-free numbers, please call collect at +1-303-967-1096. (Collect calls are placed using the local operator.)
- Select the country/region you are calling from
- Bermuda: 1-800-847-2911
Clarien’s Alerts & Controls App
Clarien’s Alerts & Controls App lets you personalise when, where and how your credit and debit cards are used.
Available on iOS and Android devices, the Clarien Alerts and Controls app empowers you to:
Enable location-based purchases – Allow card use only in user’s proximity for card-present purchases (based on 5- mile radius from mobile location)
Select specific merchants – Select only specific merchant categories for purchase such as gas, groceries, travel, department stores, etc.
Choose transaction types – Allow in-store, eCommerce, ATM, recurring, contactless…
Switch – Turn card on/off
Get Started:
Download the Clarien Alerts & Controls App:
Apple Store (iOS): https://apps.apple.com/us/app/clarien-card-alerts-controls/id1515371332
Google Play Store (Android): https://play.google.com/store/apps/details?id=com.clarien.alerts&hl=en
Need Additional Support?
- For card assistance (Primax), please call: 298-CARD
- To report fraud: Call 294-5190