These sites or messages – known as “phishing” – are designed to steal your identity and fraudulently transfer money out of your online bank account(s).
Here are tips to help prevent becoming a victim of this fraudulent activity:
We will never ask for your account information online. If you receive an email requesting that you verify your Clarien account information, you are urged not to respond. This is a key sign that the message is fraudulent.
Messages that appear to be from Clarien that include links to other sites are likely fraudulent messages. Do not click on any links and close the message immediately.
Emails that ask you to call a number that does not appear to be legitimate should be considered suspicious. Do not call the number – contact us directly instead.
Use the site identity button of your web browser to verify that you are on a legitimate website prior to entering your username and password or answering security questions.
Examples of the site identity button and location are shown below: