Personal Accounts
Protecting our customers against fraud and financial crime is of utmost importance to Clarien Bank. You can help us protect you by making sure your personal information with us is always up to date.
If you have received a request to update your Clarien Personal Account(s) information, please review the following required documentation, forms and checklist by selecting each category below to ensure that your submission is complete.
Government Photo ID
- Valid Passport; or
- Other Government issued photo ID may be accepted for Bermudians who do not hold valid passports AND
- Birth Certificate
Evidence of Physical Address (must be dated within the past 3 months)
e.g. Utility bill; Land tax statement; instruments of a court appointment; car registration letter; or current Bank Statement (from a Bank other than Clarien) sent to the applicant’s permanent residential address.
Evidence of Bermuda Residency Status or Economic Nexus (for Non-Bermudian residents)
- Work Permit or;
- Spousal Letter or;
- Landing Permit or;
- PRC Certificate or;
- Marriage Certificate to a Bermudian/status holder or;
- Letter from Human Resource Manager stating work permit status or;
- Director of local company or;
- Owning Bermuda property or;
- Owning Local company
The requested documentation should be returned via one of the following methods:
- Digitally upload your copies via our Digital Account Maintenance solution.
- Email full colour scanned certified copies to ServiceCenter@clarienbank.com
- Mail full colour copies to:
Clarien Bank Ltd.
PO Box HM 665
Hamilton HM CX - Hand deliver original document or coloured copies to the Point House location so that we may scan them.
What if I am having trouble locating or submitting my information?
If you have any questions or need assistance, please contact us on +1 441 296 6969 or ServiceCenter@clarienbank.com