Personal Account(s)

Protecting our customers against fraud and financial crime is of utmost importance to Clarien Bank.  You can help us protect you by making sure your personal information with us is always up to date.

If you have received a request to update your Clarien Personal Account(s) information, please review the following required documentation, forms and checklist by selecting each category below to ensure that your submission is complete.

Customer Information Update – Personal Account(s)

    Required Items (per each Signatory on your account)
    • Government Photo ID
      • Valid Passport (Copies should be notarized if you reside outside of Bermuda); or
      • Other Government issued photo ID may be accepted for Bermudians who do not hold valid passports AND
      • Birth Certificate
    • Evidence of Physical Address (must be dated within the past 3 months and copies should be notarized if you reside outside of Bermuda)
      • E.g. Utility bill; Land tax statement; instruments of a court appointment; car registration letter; or current Bank Statement (from a Bank other than Clarien) sent to the applicant’s permanent residential address.
    • Evidence of Bermuda Residency Status (for Non-Bermudian residents)
      • Work Permit or;
      • Spousal Letter or;
      • Landing Permit or; evidence of Bermuda Residency Status (for Non-Bermudian residents)
      • PRC Certificate
    Forms
    Checklist

    Individual
    Completed Customer Information Form
     Government Photo ID

    • Valid Passport (Copies should be notarized if you reside outside of Bermuda); or
    • Other Government Issued Photo ID may be accepted for Bermudians who do not hold valid passport
      AND
    • Birth Certificate
    • Evidence of physical address (must be dated within the past 3 months and copies should be notarized if you reside outside of Bermuda);
      • E.g. Utility bill; Land tax statement; instruments of a court appointment; car registration letter; or current
        Bank Statement (from a Bank other than Clarien) sent to the applicant’s permanent residential address;
         Completed Relevant Tax Form(s) if applicable for FATCA (W9 required if US person)
         Source of Funds/Wealth
         Evidence of Bermuda Residency Status (for Non-Bermudian residents )
    • Work Permit or;
    • Spousal Letter or;
    • Landing Permit or;
    • PRC Certificate

    Banking Services
     Completed Account Application Form
     Disclosure of Source of Initial & Future Deposits
     Intended Purpose of Account

    If utilizing Investment or Brokerage Services, additional documentation required per the relevant checklist:
     Discretionary – Advisory Services – New Account Checklist (Clarien Investments Limited)
     Brokerage Services – New Account Checklist (Clarien Investments Limited)
     Brokerage Services – New Account Checklist (Clarien BSX Services Limited)

    View printable checklist

    Where do I send the information?

    The requested documentation should be returned via one of the following methods:

    1. Email full colour scanned certified copies to middleoffice@clarienbank.com
    2. Mail full colour copies to:

    Clarien Bank Ltd.,
    Middle Office,
    PO Box HM 665
    Hamilton HM CX

    Hand deliver original document or coloured copies to either our Paget or Reid Street Bank Branches so that we may scan them.

     What if I am having trouble locating or submitting my information?

    If you have any questions or need assistance, please contact our Middle Office on 294-2470 or middleoffice@clarienbank.com