Customer Information Updates

In accordance with our internal policies and our regulatory requirements as a Bermuda bank under the Proceeds of Crime Act, Clarien Bank is mandated to ensure that all customer information on our files is updated on a periodic basis.

This means that from time to time, we will ask you to provide current documented proof of your identity and residence – even if you have previously provided the information and none of the details have changed. Doing this ensures that your information is up to date and secure as well as enabling us to serve and communicate with you more efficiently.

It is important that you comply with this request as failure to provide the information requested within a specified timeframe (usually a month), may result in your accounts being blocked or terminated.

What information do I need to provide?

When requested, you must provide an up to date version of required account documents. Where a certified copy is required, we can copy and certify original documents free of charge if you bring them to a Clarien branch.

Please select the appropriate account type(s) to review required documentation, forms to be completed and a checklist for reference to ensure that your submission will be complete: